Help center

How the hub works

Short answers to the things people actually ask. Still stuck? Join the list and we'll follow up.

Challenges & giveaways

How do I enter a challenge?

Open any live challenge, drop in your email or phone, and tap ENTER — FREE. You'll get an instant confirmation with your entry number, and the live counter ticks up. Entry is always free.

Is a purchase required to win?

Never. No purchase is necessary, and a purchase will not increase your chances of winning. Every giveaway has a genuine free entry route (including a mail-in AMOE) and published official rules.

How are winners chosen and notified?

A winner is selected at random from all eligible entries on the posted date. We notify the winner via the contact they entered with; they have 72 hours to respond or the prize may be forfeited to an alternate.

Why does the counter sometimes show elapsed time?

Honesty. The counter reflects real recorded entries. When volume is low it shows how long the drop has been open instead of a fake number — we never invent entrants or inflate the count.

Are these giveaways real?

This is a demo reference build, so the giveaways are clearly demo-mode — but they use real official-rules structure, scaled to honest creator-sized prizes. A real creator would run the exact same machinery with their own prize and sponsor details.

The A/B Lab

What is a macro vs. micro round?

A macro round tests genuinely different directions (angle, face, object). Once a macro winner clears the vote floor, a micro round iterates the small stuff on the winner until the deltas flatten.

When does a variant win?

When it passes the impression floor (e.g. 100 votes) and its lead sits outside a simple confidence band. Then the finding is written to the ledger so it compounds.

Studio & orders

What do CTR, AVD and AVP mean?

Click-through rate, average view duration, and average view percentage — the three numbers the operation serves. The studio shows them per upload against your channel median.

How does checkout work?

The store runs free-mode through a placeholder gateway. Placing an order records a real order object and returns a confirmation number — no card is collected and nothing is charged.